For schools

Harbor is set up around your school, not the other way round.

Your agents, your host families and the parents do their own part inside Harbor, so your office stops relaying and re-typing, from a desk or a phone. When a school asks for a change, it is usually live within the week. And from October, Harbor Connect promotes your school to over 1,000 agencies without you updating a thing.

Book a walkthrough About Harbor Connect ↓

Needs you now2 overdueKauri Bay College · 5 items

Sofia AlmeidaCheck-in answered "some concerns"Opened 4 minutes agoCaseOpen Case opened and assigned to Hannah Reid · 8:13 am

Whitcombe familyPolice vetting expires on 12 MarchPlacement cannot continue past that dateVettingRenew

Kenji WatanabeArrives in 6 days with no placementThree candidate families availableMatchMatch

Aiko SatoWritten agreement unsigned by the guardianSent 9 days agoAgreementResend

Pacific Study GroupApplication awaiting review for 3 daysAgent has chased twiceApplicationReview

Nothing else is waiting on you.

From schools on Harbor

We recently transitioned to Harbor, and we are extremely pleased with our decision. What has impressed us most is their willingness to act on feedback and implement practical improvements that make a real difference to our day-to-day operations.
Kate Meredith, International Student Manager, Baradene College

“That is always in the back of your mind: am I doing enough? It is good having a check-in like that.”
Homestay coordinator, a secondary school on Harbor, on the student check-ins
“It has been a good reminder for me. It keeps me on track.”
Homestay coordinator, a secondary school on Harbor, on the vetting reminders
“I saw another director using Harbor on their phone overseas. It just looks easy.”
International director, a secondary school
“Thank you so much for all your support throughout the onboarding process.”
International coordinator, a Queensland school, at go-live
“It is easier for us to double check if we are compliant or not.”
International director, a Wellington secondary school, seeing the compliance screen
“Really super easy to pull up expiry dates. Police vetting can take up to six weeks.”
International manager, an Auckland secondary school, seeing the vetting register

Who it is for

What changes at each desk in the office, and in the year it is one desk.

International Director

You answer for the programme, and once a year for the Code. Harbor lets you see where both stand without asking anyone, from wherever you are.

Work that is overdue is visible the day it becomes overdue, not the week after
What the office knows stays in the office when a person leaves
The evidence for the Code went on file the day it happened; nothing is assembled later

Agents · Pacific Study Group

Pacific Study Group · Agreement signed · Commission 15%

StudentStatus

Sofia AlmeidaEnrolled · arrived 21 JulyEnrolled

Yuki TanakaSubmitted 4 December · flights attachedIn review

Li Wei ChenSubmitted 4 December · flights attachedIn review

Administrator

Applications, offers, visas, flights and agents, all on the one student record, and none of it in your inbox.

Agents submit and track their own applications
You review field by field, and a change request goes back in the family’s language
The offer letter and the invoice go out in one step

Application review · Sofia Almeida

Full nameSofia Almeida

Date of birth14 Jun 2010

Passport expiry02 Aug 2026Change requested

GuardianAna Almeida

Sent to the family: "The passport expires before the course ends. Please upload the renewed passport." The rest of the application stands.

Homestay Manager

You carry the duty of care. Harbor carries the dates, the paperwork and the reminders, so the thing you carry home is smaller.

Vets, visits and renewals show up weeks before they lapse
Check-ins go out by link; a concern opens a case that minute
Every placement keeps the reasons it was made

Homestay check-in · Kauri Bay College

Kauri Bay College · Homestay check-in

How is the homestay going?

Very well

Mostly well

Some concernsSomething you would like Hannah Reid to know about.

I am worried

Case opened

Assigned to Hannah Reid, with the check-in answers attached.

One person doing most of it

Many schools run international with one person and a part-time homestay manager. Harbor was set up so that person sees everything from one screen, and nothing depends on them remembering it.

One list of what needs you, in order
Families, host families and agents enter their own part
Harry answers the questions that used to arrive as email

Harry · Kauri Bay College website

As famílias anfitriãs passam por verificação policial?

Sim. Todas as famílias anfitriãs passam por verificação policial, visita domiciliar e checagem de referências, renovadas anualmente.Source: Homestay Policy 2026, section 3.2

New enquiryAlmeida family · Portuguese · via Harry

Pastoral care

Every student and every host, asked on your schedule.

Short check-ins go to the student, the host family and the parent by link, on the interval you set or on your term dates, with the holidays skipped. Most answers say all is well and go on file. The one that says "some concerns" opens a case on a named person's list that minute. The ones that do not answer are chased.

For the holidays, the parent or the agent sends a transfer-of-care plan by link and the school approves it, so every night of the break has a name against it before the term ends.

Student, host and parent each get their own questions, on a schedule around your term dates
"Some concerns" opens a case assigned to a named person; a check-in gathered by phone counts too
Holiday transfer-of-care plans come in by link from parents and agents and are approved on the record

Homestay check-ins · Term 3 round · Kauri Bay College

Sent 12 AugustAnswered

Students · 4741 of 47

Host families · 3230 of 32

Parents · 4729 of 47

Very well or mostly well99 · on file

Some concernsSofia Almeida · case open · Hannah Reid1

Not yet answered26 · reminder sent Friday

Next round 23 September, after the term break. The school holidays are skipped.

Transfer of care · September holidays · 26 Sep to 11 Oct

Plans for the breakStatus

Requested from parents and agents · 47Sent by link 1 September

Received · 4133 from parents, 8 from agents

Approved · 38By Hannah Reid

Sofia AlmeidaStaying with the Whitcombes, AucklandApproved

Kenji WatanabeFlying home to Nagoya, 27 Sep to 9 OctAwaiting parent

Six plans still to come; the reminder went on Monday. Every night of the break has a name against it before the term ends.

Who it works for

Switch on the parts your school runs. Leave the rest off.

A secondary school with forty homestays and a primary school whose students live with a parent are not the same programme, and Harbor is not set up the same way for both. A tick is a part that kind of school can switch on; each is on or off per school at setup, so the office sees only what it uses.

Primary schoolStudents live with a parent or a designated caregiver. Caregiver applications, the home visit and the vetting run through the homestay part; under-10s are never placed without a parent. The student’s check-ins still go out, and short-term groups run as they do for any school.EnquiriesAdmissionsHomestayGroupsCarePaymentsComplianceAgentsHarry
Intermediate schoolAs for a primary school, with homestay on for a Year 7 or 8 programme that offers it, and short-term groups if you host them.EnquiriesAdmissionsHomestayGroupsCarePaymentsComplianceAgentsHarry
Secondary schoolThe full programme: applications, host families, placements, check-ins, host pay, groups and the Code, in one record.EnquiriesAdmissionsHomestayGroupsCarePaymentsComplianceAgentsHarry
Boarding schoolBoarding as the accommodation type, homestay for the holidays if you offer it, and transfer of care for the weeks between.EnquiriesAdmissionsHomestayGroupsCarePaymentsComplianceAgentsHarry
PTE or tertiary providerEnquiry to enrolment: the website form, Harry, applications, offers, invoices and agents, with the homestay and care parts off. For Australian providers, courses come onto the offer from your CRICOS register.EnquiriesAdmissionsPaymentsAgentsHarry
Centralised enrolments officeOne office enrolling for many schools: a state, a diocese, a group of private schools. One login for the office sees every school it enrols for; each school sees only its own.EnquiriesAdmissionsHomestayGroupsCarePaymentsComplianceAgentsHarry

Kind of school	Enquiries	Admissions	Homestay	Groups	Care	Payments	Compliance	Agents	Harry
Primary schoolStudents live with a parent or a designated caregiver. Caregiver applications, the home visit and the vetting run through the homestay part; under-10s are never placed without a parent. The student’s check-ins still go out, and short-term groups run as they do for any school.	✓	✓	✓	✓	✓	✓	✓	✓	✓
Intermediate schoolAs for a primary school, with homestay on for a Year 7 or 8 programme that offers it, and short-term groups if you host them.	✓	✓	✓	✓	✓	✓	✓	✓	✓
Secondary schoolThe full programme: applications, host families, placements, check-ins, host pay, groups and the Code, in one record.	✓	✓	✓	✓	✓	✓	✓	✓	✓
Boarding schoolBoarding as the accommodation type, homestay for the holidays if you offer it, and transfer of care for the weeks between.	✓	✓	✓	✓	✓	✓	✓	✓	✓
PTE or tertiary providerEnquiry to enrolment: the website form, Harry, applications, offers, invoices and agents, with the homestay and care parts off. For Australian providers, courses come onto the offer from your CRICOS register.	✓	✓				✓		✓	✓
Centralised enrolments officeOne office enrolling for many schools: a state, a diocese, a group of private schools. One login for the office sees every school it enrols for; each school sees only its own.	✓	✓	✓	✓	✓	✓	✓	✓	✓

Not a database you administer

Harbor keeps its database in AWS Sydney, but there is nothing for your office to design or maintain: no fields to build, no reports to write before you can use it. Everything a desktop database or a spreadsheet holds today is in Harbor already, entered once by the person who knows it, and the reports, exports and evidence come out of the same record.

SmartSearch

Your policies and handbooks, searchable and cited, on a page families and staff can use. It is the same document library Harry answers from, and it works on its own for a school that wants the search before the rest.

Harry, on your website

A chatbot for your school's website that answers from your own documents, says where the answer came from, and hands the enquiry to your office with the family's details. One script tag. It runs with the full system or without it.

Homestay pay

The pay run is already done by the time you run it.

Every night a student sleeps somewhere goes on the record the day it happens. The placement. The weekend away. The short stay. The move to a new family. By the time the fortnight ends, Harbor already knows, so nobody spends the Friday pulling it together from notes, emails and a spreadsheet.

Nights of care recorded as you do the job, not reconstructed at the end
Away periods, short stays, dietary surcharges, rate changes: the logic is covered
One review, one bank file, and a statement each family reads line by line

The pay run is one of many things Harbor does this way. It carries the arithmetic and the remembering, so a missed night or a double payment stops being one person’s risk to carry.

Sofia Almeidawith the Whitcombe family · 1 to 14 MarchRecording nights

1Home
2Home
3Home
4Home
5Home
6Home
7Away
8Away
9Home
10Home
11Home
12Home
13Home
14Home

Two nights away, 7 and 8 March, recorded by the host on the Monday. Nothing to remember at pay time.

12 nights at $35.00$420.00

Dietary surcharge, 12 nights$36.00

Adjustment from last run$4.00

Whitcombe family, this run$0.00

✓ Every line traces to a night on the recordStart pay run

Group · Sakura Study Tour · 14 to 27 March

Enquiry from Pacific Study Group18 students, 2 supervisors, two weeks in MarchReceived 2 December

Quote · NZ$41,400Accepted 9 December

MOUSigned 15 December

Roster · 18 students16 host families confirmed, 2 to place

Activities · Rotorua day trip2 supervisors · ratio 1 to 9

InvoiceIssued 20 January · paid

One record for the group, and one for each student in it, with their own check-ins and nights of care.

Short-term groups

A study tour is one record, not a spreadsheet and forty emails.

The agent lodges the enquiry and builds the roster. You send the quote, the MOU and the invoice from the same record. The students, the supervisors, the activities and the host families sit under the group, and each student still has a record of their own for the check-ins and the nights of care.

Quote, MOU and invoice from one record
Supervisors and activities with the ratio checked, and an evidence pack for each trip
Each student placed in homestay one by one, with check-ins and dates of care as for any student

Coming October 2026

Harbor Connect.

Every school on Harbor, on one public page each, for agencies and families to find. The page is drawn from the school's own settings, so there is nothing to update and nothing to re-send. Schools are promoted to over 1,000 agencies. Agencies find their next partner school from the login they already use.

Your school, always current. Fees, term dates, programmes, homestay options and the documents agencies ask for, taken from your Harbor settings. Change a fee once and every agency sees the new one.
Agencies come to you. Over 1,000 agencies already work with Harbor schools. On Connect they find you, ask to partner, and sign your agent agreement online.
Families too. A parent researching at midnight in Seoul finds your page, asks Harry a question, and you have the enquiry in the morning.

Kauri Bay CollegeCo-educational · Years 9 to 13 · Auckland, New Zealand

Programmes: Full year, one or two terms, short-term groups
Tuition 2027: NZ$18,500 per year
Accommodation: Homestay, school-arranged · NZ$350 per week
Next intake: Term 1, 27 January 2027
Languages: Enquiries answered in English, Chinese, Japanese, Korean

From Kauri Bay College's Harbor settings · todayAsk to partner