Your website starts working for you.
An enquiry page for students, one for host families and one for agents, linked from your site with your logo on it, plus Harry answering questions on the spot. Everything it collects is already in Harbor.
Your application, not a generic one.
Your questions, your required fields, your declarations, your fee at submission. Families complete it on a phone and the answers land on the student’s record exactly as given.
Application review · Sofia AlmeidaEvery document a family needs, made in one step.
Offer letter, agreement, invoice and receipt come from the fee schedule and the application, so a family can accept, sign, pay and lodge their visa the same week, and the student converts instead of drifting.
Offer · Sofia AlmeidaHosts do their own part.
They apply by link, update their household, log the fortnight away, accept a placement and read their pay statement, all from their phone, so your homestay manager stops being the switchboard.
Match Families · Sofia Almeida
Whitcombe familyVegetarian household · 1.8 km · English, Spanish94
Ngata family2 students already · 4.1 km71
Patel familyVetting renewal due · 0.9 km63The check-in goes out on time.
The concern comes back to a person. Short surveys to the student, the host and the parent on the schedule you set, around your term dates. "Some concerns" opens a case with a name on it.
Kauri Bay College · Homestay check-in
Assigned to Hannah Reid, with the check-in answers attached.No Friday spent reconstructing the fortnight.
Nights were recorded as the job was done, so the pay run is already true when you open it. One review, one bank file, one statement per family.
Sofia Almeidawith the Whitcombe family · 1 to 14 MarchRecording nights- 1Home
- 2Home
- 3Home
- 4Home
- 5Home
- 6Home
- 7Away
- 8Away
- 9Home
- 10Home
- 11Home
- 12Home
- 13Home
- 14Home
Two nights away, 7 and 8 March, recorded by the host on the Monday. Nothing to remember at pay time.
Your agents work inside Harbor, not in your inbox.
They submit and track applications, download offers and invoices, and sign your agreement online. You see every one of them, their contract, their references and what they are owed.
Agents · Pacific Study Group
Pacific Study Group · Agreement signed · Commission 15%Sofia AlmeidaEnrolled · arrived 21 JulyEnrolled
Yuki TanakaSubmitted 4 December · flights attachedIn review
Li Wei ChenSubmitted 4 December · flights attachedIn review
Sofia AlmeidaCheck-in answered "some concerns"CaseOpen Case opened and assigned to Hannah Reid · 8:13 am
Whitcombe familyPolice vetting expires on 12 MarchVettingRenew
Kenji WatanabeArrives in 6 days with no placementMatchMatch
Aiko SatoWritten agreement unsigned by the guardianAgreementResend
Pacific Study GroupApplication awaiting review for 3 daysApplicationReview